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Planview Customer Success Center

V2014 Prevent redirection to mobile website

QUESTION

Is it possible to disable the mobile web site, so users accessing from their phone are not directed to the mobile web site?

 


RESOLUTION

The following key can be changed in web.config of the Enterprise folder:

<add key="SupportedMobileDevice" value="Mobile;BlackBerry;iPhone;iPod" />

Please change this to
<add key="SupportedMobileDevice" value="None" />

to indicate that no mobile devices are supported. Then test again from your mobile device to make sure you can still access the Enterprise application (although it will be difficult to use on a small phone screen).