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Planview Customer Success Center

Requests showing as closed when in fact they are not

QUESTION:
In the Related requests section on Company profile page, none-closed status requests are listed under the Closed requests.
What is the qualification to have requests list in the Closed requests?


ANSWER:
The requests will appear as Closed requests on the company profile if it is in either one of 3 following statuses:
Closed, Canceled, Rejected or if it is suspended.