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Planview Customer Success Center

GDPR requirements and Survey

In response to GDPR requirements I wanted to look up all the tables impacted from customer surveys. The surveys are sent out of Changepoint to our customer contacts and in the event they want their data removed, we need to be able to process this request. This means removing their e-mail address not only as a customer contact, but our survey results as well.

 


Survey responses are stored in the table SurveyResponse. This table has an EmailAddress column and a RespondentId column that will either contain a resourceid or contactid.