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Planview Customer Success Center

Azure Active Directory Single Sign-on authentication fails

Symptoms

When configuring and testing Azure Active Directory with ADFS authentication, the following message is generated:

AADSTS700016: Application with identifier 'Https://URL/RP-STS_ADFS/' was not found in the directory '88....'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant


Reason

The Azure Active Directory endpoint (existing Application) was not registered.

Resolution

Delete the existing Azure Active Directory application and use the steps below for creating the Azure Endpoint.

  1. Go to Azure Active Directory
  2. Enterprise Applications
    1. New Application
    2. Non-gallery Application
    3. Assign a name – eg. Test
  3. Go to Single Sign-On
    1. Choose Single Sign-on method – Password Based
    2. Sign-on URL: https://URL/RP-STS_ADFS/
    3. Configure 'Test' Password Single Sign-On Settings – Automatically Detect sign-in fields
    4. Users and Groups – Assign Users who need access
  4. Go back to Azure Active Directory
    1. App Registrations – Search for your newly created App under all Apps – Test
    2. Click on App – Go to Settings

i. Properties
ii. Update App ID URI to be your Sign-On URL: https://URL/RP-STS_ADFS/
iii. Update Reply URLs to be the same as Sign-on URL: https://URL/RP-STS_ADFS/