Skip to main content
Planview Customer Success Center

2014 SP1- User is not prompted to use a request template

PRODUCT: PSA and ITD

VERSION: 2014 SP1

QUESTION:

When one of the users tries to create a request, he is not prompted to select a request template.


ANSWER:

User set one of the templates in his Preferences section to default. Once the default checkbox is removed, all templates will be available to him for selection. 

LAST UPDATED ON: November 4, 2015