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Planview Customer Success Center

2014 SP1- User is not prompted to use a request template

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PRODUCT: PSA and ITD

VERSION: 2014 SP1

QUESTION:

When one of the users tries to create a request, he is not prompted to select a request template.

ANSWER:

User set one of the templates in his Preferences section to default. Once the default checkbox is removed, all templates will be available to him for selection. 

LAST UPDATED ON: November 4, 2015