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Planview Customer Success Center

Some project tasks are missing in some views

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If some project tasks appear in one view but not another, the internal fields that manage the WBS project structure might have been corrupted. There are scripts available to fix this problem.

1. If the project is a linked MSP project, unlink the project from MSP.

2. For Changepoint 2010, 2012, 2014, run the following stored procedure:

exec Fix_TaskWBSsp @projectid = 'internal Changepoint project id'

3. For Changepoint 2017:

a. Install general patch 18.00.118.407.  If you're on V2017 SP1, please install GP 18.01.084.000 instead (You can obtain the patch from customer care).

b. Run the following script:

exec WBS_FixByProject @projectid = 'projectid', @preview=0

4. Access the project in the project worksheet to verify the order of the tasks. Some tasks might have had a missing WBS number and therefore might be in a different position than previously.

5. Link the project to MSP.