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Planview Customer Success Center

Excel Export Button not functional in Project Worksheet

SYMPTOMS
The export functionality fails to work in project worksheet when the Excel button on the toolbar is clicked. Notification is generated that the tool has blocked the worksheet from being exported. Once Options/Download file is clicked, the tool instantly ends the session.


ANSWER
Go into the IE browser - Tools -Internet Options - Security tab -Custom level.

Change the settings for 'Download signed ActiveX controls' and Miscellaneous - 'Access data sources across domains' from prompt to enable.

Close all active IE windows after this and log back into Changepoint.