Skip to main content
Planview Customer Success Center

The 02-Revenue tentative process report has some billing offices selected when opening

Symptoms

When opening the report '02 - Revenue Tentative Process', some of the billing offices are already selected. Some are already selected and also disabled. What does this mean?


Resolution

When this report is opened and there is a billing office selected, it means you have previously submitted this billing office to be processed on schedule (i.e. by the background job). Once the job has run, the flag will automatically disappear. It can also be deselected manually to avoid the billing office from being processed.

When a billing office appears as selected and disabled, it means that another user has submitted it to be processed by the job. It can only be removed by that other user.