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Planview Customer Success Center

V2014 Is it possible to change the request template of a request after it has been created?

QUESTION

Once a request has been created and saved using a certain request template, is it possible to change this template at a later point in time?

 


ANSWER

It is possible to change the template that is used while editing an existing request. However, this is for display purposes only and the changed template is not written to the database. Next time the request is opened for editing again, it will continue to use the template that was specified during request creation.