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Planview Customer Success Center

Mandatory question results in API error for empty field

The issue is that SmartIQ accepts a space as a valid character and therefore users can bypass the mandatory validation by entering a space.  However, during validation, ChangePoint does a TRIM, which removes the space character and results in it failing the mandatory validation.

To avoid this issue, you can use a variable and set the Format to TRIM, then use a Validator for validation.