Skip to main content
Planview Customer Success Center

Time approvers cannot be unassigned even if all projects are closed

QUESTION:
The system does not allow System admin to unassign a resource if they are time approvers on a closed project.

Please provide a brief explanation on why it is necessary to change the current time approver or secondary time approver on a close project when you unassisgn a resource.


ANSWER:
The reason is that project can be reopened.
Having an unassigned resource in the time approver screen could cause process issues. Plus, in order for someone to be a time approver they need to have the features and if they are unassigned they do not have those features.