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Planview Customer Success Center

How do Quicklinks work in association with email?

In Changepoint, the user can click on the “Copy Link to Clipboard” icon to copy a link to the current profile page into the clipboard. The current profile page could be one of the many Changepoint entities, such as customer, engagement, project, etc…

The clipboard will then contain a link that the user can paste into an email. The link will be of the form

HTTP://YourChangepointServerName/?en...81C}&qlink=REQ

Where qlink is the type of Changepoint entity and the entityid is the guid that uniquely identifies the Changepoint entity. When the recipient of the email clicks on the link, a Changepoint session will start, and Changepoint will automatically navigate to the desired profile page.