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How to populate a configurable field with the value of another field

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Question
We have a Request configurable field which is linked to Resource entity. When a new Request is created then this field should by default show the value of the Request Initiator. How can we achieve this?

 

 

Answer
It is possible to set the value of a configurable field based on conditions, however it is not possible to copy a value from another field.

If it is acceptable to populate this field after the request advances in the workflow, then the field could be populated with the help of a logic execution step and a custom stored procedure. The custom stored procedure would need to identify the initiator and populate the configurable field with the same information.

Note that the initiator can be a contact as well. Therefore the stored procedure need to be able to distinguish between contacts and resources, if the configurable field is linked to Resource entity. When the initiator is a contact then the configurable field based on Resources should not be used.