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Planview Customer Success Center

Replacing expired Changepoint certificates

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Within your Changepoint environment, the following certificates are used to ensure the security of the system for both SSO (Single Sign-on) and external API communications:

  • ChangepointCookieCertificate
  • ChangepointSigningCertificate
  • ChangepointAPICertificate

The current certificates will be expiring in 2022, with the ChangepointCookieCertificate expiring first on January 29, 2022.  We have created a Changepoint Certificate Update Package to replace these expiring certificates with new ones.

You will need to update your certificates by January 29, 2022 if:

  1. Your system is configured to use SSO with the supplied ChangepointCookieCertificate and ChangepointSigningCertificate.  NOTE: If you use your own certificates for SSO then you do not need to update these certificates.
  2. You are using Changepoint’s WCF API.

If you require the updated certificates, please create a ticket @ https://support.planview.com requesting the Changepoint Certificate Update Package.

We will also be sending an alert via the Planview status page. (https://status.planview.com).