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Planview Customer Success Center

JavaScript error when editing prompts in Cognos Report View Schedule (CP 2017 SP1)

Symptoms

When editing a prompt value for a Cognos Report Schedule, the JavaScript error "Unable to get property 'display' of undefined or null reference" occurs. It occurs only when there are no values defined for a prompt.

  


Reason

This behavior is a known defect in Cognos 11.0.9. The Cognos defect is fixed as of Cognos 11.0.12.

https://www-01.ibm.com/support/docview.wss?uid=swg1PI94751

Workaround

Click the Clear button to remove all prompt values, then click Update.

Recreate the prompt values for the Report View Schedule.