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Planview Customer Success Center

Javascript Error when trying to render a Cognos workspace report with IE11

SYMPTOMS:
When adding a Cognos Workspace Report portlet and expand the portlet, an access denied  Javascript error relate to enabler.js file occurs. 

REASON:
The web.config key file was not properly configured. 


RESOLUTION:
Issue is resolved when the web.config key cognos.ie.LaunchPortletsInNewWindow is set to true. Due to compatibility issues, when using Microsoft IE, reports cannot be embedded inline into a profile page. Instead, they open in a new window.
When using other browsers (Chrome, Firefox), the embedding is still possible.