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Planview Customer Success Center

Will Changepoint work without Microsoft Office Web Components (OWC)?

Changepoint uses the Office Web Components (OWC) only in a few areas to display graphic charts, such as in surveys and individual performance management. Should you access any functionality that required OWC and it's not installed, there will be an error "LoadChartData".

Other than those areas, Changepoint works without the OWC installed on the server.

Warning: If OWC is already installed, do not uninstall it. Uninstalling OWC removes other Windows DLLs that are required by Changepoint. 

Note: Starting Changepoint 2020 January 2021 Release (GP 19.00.136.000), OWC is no longer required for Changepoint and any pages using it have been sunset. When installing a new Changepoint 2020 and planning to upgrade to patch 136 or later, do not install OWC in first place.