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Planview Customer Success Center

How to add a new request status?

It is possible to add more statuses by inserting new records into the RequestStatus table. The following columns require values:

  • Language – must be ‘E’
  • Code – a unique 3 letter code that is not yet in use for any other request type
  • Description – description of the status, for example, "Pending"
  • Deleted –must be 0
  • DeletedOn and DeletedBy – must be NULL
  • BitId, BitMask, WFImported – must be 0