How to add a new request status?
It is possible to add more statuses by inserting new records into the RequestStatus table. The following columns require values:
- Language – must be ‘E’
- Code – a unique 3 letter code that is not yet in use for any other request type
- Description – description of the status, for example, "Pending"
- Deleted –must be 0
- DeletedOn and DeletedBy – must be NULL
- BitId, BitMask, WFImported – must be 0