Symptoms

I tried to schedule a report and got this error in completed report log:

System.Exception: Tbl:DataBind>Error converting data
at Changepoint.ReportDesigner.ReportTable.LoadTableWithSubTable()
at Changepoint.ReportDesigner.ReportTable.ToHTML(String UserId, String ReportId, String Objectid, String View, String Filter, Boolean CurrencyConversion, String ToCurrency, String httpAcceptLanguage, String ControlId, String AppPath, String CurrentFile, XmlDocument XmlFilter, Int32 intTblWidth)
at Changepoint.CommonServices.ReportSchedulerService.ReportProcessorData.GetDataTableData(String sObjectId, String sReportScheduleCompleteId, Int32 intTblWidth)

 


Reason

The configuration files for ReportSchedulerService.exe.config file and ReportPrerenderService.exe.config file are not encrypted properly.

Resolution

This error usually appears when one of the two Report Prerender Service (or one of the two Report Scheduler Service connection strings) is not set. Please make sure that all 4 connections settings are configured:

  • Inside the ReportSchedulerService.exe.config file
  • Inside the ReportPrerenderService.exe.config file

These connections settings are “Changepoint Windows Services, Batch Print" and "Report Designer Report Server", in each of the two configuration files.

For more information, see the Installation Guide or Upgrade Guide for the Changepoint version.