Planview Success Accelerator
Success Accelerator |
The Success Accelerator options offer Customer Success and Professional Services support to ensure your success, and offer the flexibility needed to meet changing business demands. To learn more, email: market@planview.com |
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Maximize the Value of Your Planview Investment
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A Customer Success Manager can help you plan, prioritize and optimize your ongoing Planview journey, as well as monitor your organization's product adoption and overall Planview experience. The Professional Services hours can help you with further configurations as well as product assistance.
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| Business Outcome Identification and Monitoring Prioritize and plan where to get value next from your Planview solution. Build a plan documenting the value and services to achieve the desired outcomes Journey/Adoption Workshop Workshop to help map your organization's journey as it relates to the Planview solution Monthly Business Reviews Cadence with your Customer Success Manager (CSM) to review journey progress, solution adoption and overall customer experience Product Advice Leading practice advice on Features, Functions, Processes, and Configuration for your Planview solution |
Usage Monitoring Tracking the progress of your solution adoption is important to drive change and increase the value being received Customer Care Case Review Understanding the priority current cases and the business reasons to help the Planview Customer Care team focus on what matters most to you Remote Advisory Hours Specialized hours designed to help address specific customer needs, allowing you to receive quick and cost-effective enablement Annual Health Check Discovery and review of your usage by stakeholders and end users. Report out on the value achieved and delivered. |
| Reporting/Dashboard Advice Understand which reports and dashboards can help support your business outcomes and needs |
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Program Guidelines
Price listed is for a 12-month term |
Unused hours expire each quarter |
Can draw down hours early from up to 1 future quarter |
Use the info sheet below to explore these offerings in more detail.
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