How to update the Changepoint Community link in the user menu/help menu
As of September 30, 2021, the Changepoint Community has been replaced by the Planview Changepoint Customer Success Center (https://success.planview.com/Planview_Changepoint).
The link in the user menu has been updated in Changepoint 2021 R5.
To update the link in any other version of Changepoint, do the following:
- Open the Enterprise\Web.config file.
- Locate the following keys:
<!-- Changepoint Community EnableLink = true|false --> <add key="ChangepointCommunity.EnableLink" value="true" /> <add key="ChangepointCommunity.URL" value="https://changepoint.zendesk.com/hc" />
- Replace the keys with the following keys:
<!--Planview Customer Success Center EnableLink = true|false--> <add key="CSC.EnableLink" value="true" /> <add key="CSC.URL" value="https://success.planview.com/Planview_Changepoint" />
You can also update the menu option and tool tip in Changepoint Administration (User Interface > Strings and PCIDs). The PCIDs are:
- Community – 68378
- Tooltip – 68379
For more information, see "Editing a user interface string" in the Changepoint Administration help or guide.