Symptoms

Various errors occur when running a Cognos dashboard:

  • We can't retrieve the data from data set 'Changepoint'.
  • The metadata for 'Changepoint' did not load.
  • Some data set items used in this visualization are unavailable.
  • We can't load the visualization, because its associated data set 'Changepoint' isn't available.

 


Reason

Two known causes are:

  • Incorrect JDBC connection settings
  • URLScan 3.1 

Resolution

  • Correct the JDBC connection settings in Cognos for Changepoint
  • Remove URL Scan