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Planview Customer Success Center

PPM Pro March 2024 Q&A

Question Answer
Odata for R2D2 need to enable separately? Or maybe s it available now in GA? Its enabled by default and available in GA.
At one point adding SSA to the Resources was on the Roadmap.  Is that enhancement still planned? Yes, it was on roadmap but currently we don't expect being able to target it atleast till later this year.
Is there any plan for Request History data to be made availble for reporting or exporting from PPM Pro? Currently we dont have plans to include any new reports atleast till later this year. 
My CIO mentioned that some organizations are realizing that using one software platform to manage service requests and projects works best for them.  Does Planview have any plans to offer a solution to bring ITSM and PPM together in PPM Pro? We don't have immediate plans to further strengthen PPM Pro with more ITSM-related capabilities. Many of our customers leverage Requests for intake and Logs for ticket management. Please reach out to us if you want to discuss more. Some customers also use AgilePlace for more light-weight intake management and ITSM use cases, in which case the PPM Pro-AgilePlace connector can be leveraged to aggregate and report on this information in PPM Pro.
Also, what happened to the "Dependent Field Logic" enhancement that was once on the PPM Pro Roadmap?  That looked very useful.  Is that still being planned? We did have our internal team do a proof of concept leveraging AWS step functions, after initial signs success, however we have found issues with the approach. We are looking into this but do not expect it to be targeted before Q3-24.
will time reporting from AgilePlace and ProjectPlace work via default integration with PPM Pro? So if you log time on a card/issue that time will go directly to ppm pro timesheets? We recommend customers to leverage the Team Member + approach, that lets ProjectPlace team members report time in the PPM Pro timesheet directly from within PPM Pro. For more information about this feature, please reach out to customer care
Looking forward to the custom fields from AgilePlace to Roadmaps. You said first was a drop down, then others? That's correct!
Is there any setup/config required for the over allocation alert? I just tested in the Resource Workbench allocating 180 hours for a month, but no alert was generated.  Its enabled by default and thanks for the prompt testing. If this does not sound right, could you please raise a case with support and we'll look into it further.
Any chance access to Financial contours will be available in Calculated fields (similar to GetStaffingData)? We can look into this. Please also raise a case with support for this enhancement.
Is there an Android app for ProjectPlace?  I only saw iOS mentioned. Yes, there is an Android app for ProjectPlace.
Is there any plan to bring resources from Agileplace to PPM pro timesheets? There are no plans at this time.