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Planview Customer Success Center

Announcement: PPM Pro Inner Circles

We’re excited to announce our three PPM Pro inner circles. Inner circles are a way for our interested customers to collaborate with PPM Pro Product Management and each other, provide feedback on PPM Pro product capabilities, and guide new feature development.

The current inner circles are:

  • User Experience:  The user experience inner circle will concentrate on refining the product for all current and potential users within your organization. The members of this inner circle will be key partners in defining the core enhancements and features that will leverage the power of PPM Pro to deliver a tailored, simple experience across various user needs ranging from resource management to portfolio creation. This circle meets occasionally, usually a couple of months before a Roadmap feature is set to begin development so that the circle can review and provide feedback on requirements and design or if there is a particular topic of interest to the circle.
  • Reporting and Artifacts: The reporting and artifacts inner circle is focused on showcasing the value of the work you do everyday in PPM Pro. What can we do within our product to make it easy for you to quickly show your stakeholders, sponsors, and executive team what work is in-flight, its status, what resource commitments are in play, and what’s required to help realize your company’s goals? We’ll focus on the direction of our reporting capabilities, as well as a special focus on what artifacts you’d like to take out of the tool and incorporate into your standard workflows. This circle is about to wind down, likely only meeting once more to review our remaining new reports and dashboards to do’s and help prioritize them.
  • PPM Pro Working Sessions: The purpose of PPM Pro Working Sessions is to provide an opportunity for discussion, questions, and answers amongst our Planview PPM Pro customers and product team. Our circle meets monthly, with the topic for each month decided at the previous monthly meeting, but please come prepared with whatever is top of your mind!
  • International: The PPM Pro International inner circle is specifically for our global customers who often miss out on our regular customer monthly release and quarterly roadmap webinars due to time zone differences. Although those official webinars are recorded, watching them is not the same as actively learning about and seeing key enhancements and feature demos, as well as being able to have live questions and answers. Likewise for our quarterly roadmap webinars. This inner circle will meet on the same days as our official monthly release and roadmap webinars, but at times more convenient for Central Europe/Middle East and again for Asia/Pacific. Please join this circle if you would like to receive meeting invites to these reprises of the monthly and quarterly customer webinars held at a more convenient time for our international customers. Please note that all sessions are conducted in English.

The first two of these inner circles have been running since late May 2017 and meeting periodically ever since. The Working Sessions circle began in April 2020 and the International began in March 2021, both will run as long as customers find value in them. Please sign up by simply registering for the User ExperienceReporting and ArtifactsPPM Pro Working Sessions, and/or International inner circles for future meetings and current conversations. Please note that if you have already registered for a circle, no need to register again as you will be a member as long as the circle remains active!

We look forward to working with everyone who is interested in these areas!


The PPM Pro Product Management Team