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Planview Customer Success Center

Setting Up or Editing Passwords

Members of the Admin standard group can change any user's password.

If your organization is using remote authentication, the Password field will not be present on the user records in Admin/Users. Passwords must be changed on your authentication server.

PPM Pro requires use of a strong password. The parameters for strong passwords are:

  • must be at least 8 characters (max is 80)
  • must include at least 1 lower case letter
  • must include at least 1 upper case letter
  • must include at least 1 numeric or special character
  • cannot match last password

1.      Navigate to Admin/Users.

2.      Select the user whose password you want to change.

3.      Enter the new password in the Change Password field.

4.      Confirm the new password in the Confirm Password field.

5.      Click Save.