Skip to main content
Planview Customer Success Center

Resources: Out-of-the-Box Fields

PPM Pro provides a set of fields for every entity - these fields are referred to as "standard" or "out-of-the-box" fields. We are continuing to convert PPM Pro entities to be "SSA_enabled", which means that you can create your own fields and design the page layout. Currently resources are not SSA-enabled, but are the next entity on the docket to be converted. The definitions for resource entity fields are in the table below.

Field descriptions

Resource Fields


Resource Information


Generated by PPM Pro

Name: Last, First

Resource Last Name, First Name

Division (formerly Business Unit)

The Division under which the resource falls


The kind of Resource. The resource types are defined by your system administrator.


The unit to which the resource belongs. Users with administrative privileges can reference Admin/Organization/Hierarchy.

Unit Manager

The resource who is the manager of the unit to which the resources belongs. See Adding Resources to Units for more information.

Immediate Supervi­sor

The supervisor of the resource. All direct reports will be available in the supervisor's Home/Resources. Supervisor can edit resource record, except for rate information (must be member of Resource group).

Timesheet Approver

Approves timesheets for the resource. If your organization is using 2-step approval (includes project manager), the Timesheet Approver gives final approval after all project entries have been approved by project owners/managers.

Must be active Full user.

Expense Approver


Approves Expenses for the resource after they have been approved by all project owners.

Must be active Full user.

Will be deprecated with task-level expenses.

Primary Organization Role

The Role that the resource normally performs on projects. Roles are configured in Admin/Organization/Roles.

Effective Base Calendar

The Organization calendar in effect for the resource. The calendar can be overridden at the project level.

Can Edit Calendar

This field allows the resource to edit the resource calendar, for example, to add a vacation. Can be set by the Immediate Supervisor.

Capacity Multiplier

Can be set by Resource standard group members only.

Adjusts a resource's capacity. PPM Pro determines capacity from the resource calendar, and then multiplies it by the value in the Capacity Multiplier field. If you want a single resource to represent a team of 10 people (as far as capacity), you use 10 in the capacity multiplier. If you want to reduce capacity by 20% to account for administrative time, use .8 in the capacity multiplier. If you want a resource to have no capacity, use zero (0).  

You might also use zero if a person is in the system so they can approve requests, but they are never available to be scheduled to work. You don't want to inflate the capacity of that person's role or show this person as available when searching for a resource.

Capacity Start Date (Hire Date)

The date the Resource was hired and can have capacity.

Termination Date

The date the Resource ended employment with the organization.

Starting on the termination date, the resource will not be able to log time and will have a capacity of zero (0).

Last Modified Date

The date of the most recent change to any editable field on the Basic Info screen.


Office Information

Select an office from the Office droplist. Any address and phone information associated with the office will be displayed when you select the office. You cannot enter this information separately. Contact your PPM Pro administrator if you need more information associated with an office.

Daytime Contact Information

Phone (work)

Resource work phone number.

Phone (mobile)

Resource mobile phone number.


Resource email address.

Disable Alerts

Allows administrators to temporarily disable users' email and alerts. Enabling this feature will disable all email and alerts to a particular resource - Home/Alerts, timesheets, and so on -  but not places where you type an actual email address like in the published dashboard notifications. The email field remains populated so you can disable the feature later and the email and alerts will become active again.

Note that there is customer-wide setting that your PPM Pro administrator can request from Customer Care to disable all out-of-the-box entity owner alerts for all users - that setting does NOT affect timesheet alerts or request notifications.

Default = No (alerts are active)

Alternate Resource

Who to contact in case the Resource is unavailable.

Alternate Timesheet Approver

Certain resources in an organization have the responsibility to give final timesheet approval to a pool of resources. How many resources the final approver is responsible for is organization-dependent. To see the pool of resources the timesheet approver is responsible for, scroll down the approver's resource record to the section called "Timesheet Approver for the following Resources". That section contains the list of resources for whom the final approver approves timesheets.

If a final timesheet approver knows they will be unavailable to give final timesheet approval to their pool of resources (because they are going on vacation, for example), you can specify an alternate resource for that approver to give final timesheet approval in their absence.

To set this up, navigate to the approver's resource record. Once on the Resource Info page, choose Menu > Edit and locate the Alternate Timesheet Approver field. Enter the name of the resource who will give final timesheet approval in the approver's absence.

Note that the alternate can approve their assigned resources' timesheets, but no further delegation is supported.

In WS API, the value of the alternate timesheet approver is converted to Resource Name Last, First.


Internal Rate

This rate is visible only to members of the Resource group. The internal rate determines how much a resource costs your company on an hourly basis.

The value you see is derived from either an internal rate table, or a custom rate

Billable Rate

Optional feature, contact your account manager for more information.

The amount of revenue you estimate a resource generates for your company on an hourly basis.

To edit the Billable rate for a single resource in the Edit Rates dialog, you must be a member of the Resource and Billable Rates groups.

Note: If you bulk edit resource records from the All Resources page, you do not need to be in the Billable Rates group (but still need to be in the Resource group).

This rate is visible only to members of the Resource an team.

Normalize Cost

Optional feature, enable/disable in Timesheet Settings by user in Admin group. Rate set by member of Resource group.

Enable to allow companies to accurately calculate costs for hourly and salaried employees. Calculations are based on an hourly rate; however, salaried resources are paid a fixed amount per pay period, regardless of the hours worked. Normalizing costs ensures the hourly rate will be prorated up or down based on the number of hours the resource worked, keeping the cost of the resource the same. See Normalizing Costs for more information.

Timesheet Period Cost

Part of Normalize Cost feature, described above.

The fixed pay period amount, used to normalize costs. For weekly timesheet cost, you would take annual salary divided by 52 to get this value. For bi-monthly timesheets, divide the annual salary by 24 and use that number. See Normalizing Costs for more information.

Max Hours per Week

This field is visible only if your organization uses weekly timesheets, has enabled the Limit Hours Logged per Week setting, and the current user is an Org team member, resource team member, or resource's immediate supervisor.

The number of hours a user can log to a timesheet is limited to this value.

User Information - these fields can be found under Menu > Edit User Info (must have Admin privileges)


Set to Yes if the user is active. Set to No to deactivate the user, but leave the user's record in the system.


Enable to put the user in the Admin standard group, giving access to the Admin tab.

Create Requests?

Enable to give the user the ability to create requests.

User Type

Choose the type of user to create:

  • Full
  • Team
  • T&E
  • Request
  • Integration
  • Support

See User Types/Permissions for more information.

Timesheet Activation Date

The date from which time sheets can be generated.

Users must have an active timesheet to be able to log time against a task. Upon activation, four weeks of timesheets are created and are accessible from the user's Home/Timesheets tab.

If your organization does not require PPM Pro timesheets, then we recommend that you do not set a Timesheet Activate Date. Otherwise, unnecessary timesheets will be generated.