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Planview Customer Success Center

Customer Care

Administrators can use the Customer Care Portal: - Note that in order to access the Customer Care Portal, you must have an account provisioned by Customer Care. Please send an email to if you do not have access. If you are not an administrator please contact your company's PPM Pro administrator.

Community Discussions: Pro/Community_Discussions

Hours of Operation (Includes APAC Regional Coverage)

Sunday, 5 PM to 1 AM Central Time

Monday - Thursday, 7 AM - 1 AM Central Time

Friday, 7 AM - 7 PM Central Time

Tel: (512) 346-8460

Fax: (512) 346-9180