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Planview Customer Success Center

Contact Customer Care

The Customer Care Portal is monitored Sunday, 5 pm Central Time thru Friday, 7 pm Central Time excluding all U.S. Public Holidays..

Email: customercare@planview.com

Customer Care Portal: https://support.planview.com - Note that in order to access the Customer Care Portal, the user must have an account provisioned by Customer Care.  Please reach out to your PPM Pro Administrator or send an email to customercare@planview.com if you do not have access.  

Community Discussions: https://success.planview.com/PPM Pro/Community_Discussions

Standard Support Hours:

The Customer Care Portal is monitored Sunday, 5 pm Central Time thru Friday, 7 pm Central Time (excluding U.S. Public Holidays).

Public Holidays - Issues reported on any designated U.S.A. public holiday shall be responded to on the following business day.