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Planview Customer Success Center

TeamTap

Introduction

An Innovation effort can be a complex, sequential series of actions around posted ideas, in response to a corporate-approved Challenge Question (using Spigit). By contrast, it can also be a simple, spontaneous outreach amongst one's peers to solve an immediate problem. The latter would be called a Tap, and is found in TeamTap. You can post Taps to gather feedback, ideas, or inspiration from the wider group.

TTlandingpage.jpg

Tap or Challenge?

To further clarify what the main drivers would be between doing a Tap versus a Challenge, ask yourself three questions:

What is the audience size?

When you're looking for simple engagement, for example, team or department-level participation, a Tap is more appropriate.

Is there a workflow required?

Are you just looking for quick answers and something more basic? If there's a need for hundreds of ideas, a workflow, and the idea graduation funnel, then a Challenge is more appropriate.au

Are you wanting to more closely moderate the responses or provide some stricter limits on the audience?

You might want to consider a Q&A Challenge at this point, although in the future, this might be a possibility within TeamTap.

           

NOTE

TeamTap is currently available in English, German, Spanish, and French.