Notification Logic

Below is a list of actions that result in an Idea Follow notification and also the actions that result in a Category Follow notification.

NOTE

Users are not automatically subscribed to an idea they comment on. This is to reduce the amount of emails that users receive.

Action	Follower Notified?	Category Subscriber Notified?
Post idea	No	Yes
Comment posted	Yes	Yes
Reply to a comment	Yes	Yes
Idea edited	No	Yes
Adding a document to an idea	No	Yes
Adding tags to an idea	No	Yes
Auto assigned reviews	Yes, if task subscribe email is on	No
Complete a review	Yes, if task subscribe email is on, also receive notice to subscribers email	Yes
Change a completed review	Yes – task change notice	No
Complete an approval and idea graduates	Yes, if task subscribe email is on	No
Not approve an idea	Yes, if task subscribe email is on, but it does not say the approval was denied – be careful of your wording	No
Assign an approval manually via idea’s Add Task button	Yes, if task subscribe email is on	No
Completed manually assigned approval	Yes, if task subscribe email is on	No
Assign a review form manually via idea’s Add Task button	Yes, if task subscribe email is on	No
Complete manually assigned review form	Yes, if task subscribe email is on, also receive notice to subscribers email	No
Manually assign review via bulk actions page	Yes, if task subscribe email is on	No
Delete a review	Yes – task deletion email	No
Move ideas to a new category	No	No
Delete an idea	No	No
Close an idea (either successfully or unsuccessfully)	Yes. If a user follows an idea, they get the same email template as the idea owner when it's closed, and will receive the same email.	Yes. Any users who have subscribed to updates on the idea will be notified through an email notification that the idea was closed and the reason.