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Planview Customer Success Center

TeamTap Key Themes

Overview

Displays key themes, which are obtained solely from the Tap Title (Tap Description). The word cloud offers clusters of text based upon the frequency of matches.

           

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TeamTap Key Themes Report example

           

           

Business Outcomes

  • Coming soon

           

           

Supporting Capabilities

  • Coming soon

           

           

Report Details

When hovering over the clusters, a count is displayed. This is a count of key themes rather than a count of Taps. The number will not match the table display at the bottom of the tab in most circumstances, as they measure two different tables.

When a cluster is selected, the Tap Key Theme List will update to only show Taps that contain the selected Key Theme. This will also show the Tap Title, a URL link to the Tap, its status, closure rationale, and the count of Responses in the Tap. Right click and Drill Through on any Tap to be taken to the Tap dashboard.