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Planview Customer Success Center

Administration User Experience

Overview

The Administration user experience for Planview IdeaPlace features an action-oriented design that resulted from feedback and suggestions gathered during User Experience sessions.

Key Features

The Administration screen has a simple navigation bar at the top, enabling Administrators to easily move between different Administration pages. Administration pages are organized into five key areas:

  1. User Management
  2. Idea Management
  3. Display & Branding
  4. Feature Management
  5. General Settings

Individual Administration pages have help text tucked away in tooltips. When Administration pages are selected, they display beneath this navigation bar (#1 in Fig. 1) , so you remain in the Administration context, and never need to click the back button to navigate to a new area.

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Fig. 1: Administration page elements

 

For added context, the name of the challenge or community currently in view (#2 in Fig. 1) is listed above the navigation bar. In addition, when selecting an Administration link, the menu displays a “...” indicator (#3 in Fig. 1), and the menu item selected is checked to indicate which area you are working in. The system will remember which Administration area you visited last during this session, and will return you to that screen when you revisit Administration during the same session.

For ease of use, a search (#4 in Fig. 1) enables you to quickly find the Administration page you are looking for. Selecting an option under the Match found in: menu (Fig. 2) will open the relevant page in the Administration area. Additional information is available about the Global Search feature.

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Fig. 2: Search result menu

           

User Management

When you click User Management, a dropdown offers options that pertain to managing users on your site.

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Idea Management

The Idea Management dropdown allows you to change the way you interact with ideas.

 

ideamgmt.jpg

           

           

Display & Branding

This dropdown lets you add content and metadata to pages, edit header and button colors, and add your logo for both desktop and mobile environments.

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Feature Management

This dropdown lets you configure various aspects of IdeaPlace that extend its capabilities.

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General Settings

This dropdown affects global or high-level settings that can also be tailored in a granular way. 

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NOTE

The setting to Show Idea Stats to All Users is set to On by default and does not appear in the Administration panel.