An Innovation effort can be a complex, sequential series of actions around posted ideas, in response to a corporate-approved Challenge Question (using IdeaPlace). By contrast, it can also be a simple, spontaneous outreach amongst one's peers to solve an immediate problem. The latter would be called a Tap, and is found in TeamTap. You can post Taps to gather feedback, ideas, or inspiration from the wider group.
Tap or Challenge?
To further clarify what the main drivers would be between doing a Tap versus a Challenge, ask yourself three questions:
What is the audience size?
When you're looking for simple engagement, for example, team or department-level participation, a Tap is more appropriate.
Is there a workflow required?
Are you just looking for quick answers and something more basic? If there's a need for hundreds of ideas, a workflow, and the idea graduation funnel, then a Challenge is more appropriate.au
Are you wanting to more closely moderate the responses or provide some stricter limits on the audience?
You might want to consider a Q&A Challenge at this point, although in the future, this might be a possibility within TeamTap.
TeamTap is currently available in English, German, Spanish, and French.
In this guide we'll show you how to configure events in this new platform, how to run or Respond to a Tap, as well as Best Practices for optimizing your results.
- TeamTap Introduction
- How to Create a Tap
- How to Share a Tap
- How to Respond to a Tap
- How to View a Tap's Statistics
- How to Vote on a Response
- Filter and Sort
- Advanced Filter
- How to Accept Responses
- How to Close a Tap
- How to Bookmark a Tap
- How to Delete Content from a Tap
- Keyword Search
- TeamTap Mobile
- User Roles
For TeamTap analytics/reporting features, please refer to these articles: