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Planview Customer Success Center



An Innovation effort can be a complex, sequential series of actions around posted ideas, in response to a corporate-approved Challenge Question (using  IdeaPlace). By contrast, it can also be a simple, spontaneous outreach amongst one's peers to solve an immediate problem. The latter would be called a Tap, and is found in TeamTap. You can post Taps to gather feedback, ideas, or inspiration from the wider group.

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Tap or Challenge?

To further clarify what the main drivers would be between doing a Tap versus a Challenge, ask yourself three questions:

What is the audience size?

When you're looking for simple engagement, for example, team or department-level participation, a Tap is more appropriate.

Is there a workflow required?

Are you just looking for quick answers and something more basic? If there's a need for hundreds of ideas, a workflow, and the idea graduation funnel, then a Challenge is more

Are you wanting to more closely moderate the responses or provide some stricter limits on the audience?

You might want to consider a Q&A Challenge at this point, although in the future, this might be a possibility within TeamTap.



TeamTap is currently available in English, German, Spanish, and French.