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Planview Customer Success Center

Tap Clusters


Shows which of the Tap Title key themes drive Tap Response themes.



Tap Clusters Report example



Business Outcomes

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Supporting Capabilities

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Report Details

This report identifies whether there are linkages between the themes emerging within the TeamTap feature, specifically if a single Tap theme is driving a wide array of Response themes. This could point to emerging opportunities for innovation or action. For example, how are users responding to a particular trending Tap theme?, does the cluster show that they are validating the theme in their Response? or are they broadening the Response theme?

The clustering of themes on this tab can be modeled using the activity date range. This means that any clusters are made visible depending upon the posting of a Tap or Response within the range that is specified. The date range default is Last 90 Days.