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Planview Customer Success Center

Email BCC for Data Retention


Planview IdeaPlace is fully committed to leading the sector in security and how we support our clients with regulatory commitments. As a key part of this ongoing effort, there is a BCC function clients can use to store all platform communications.

Key Details

Many clients require the ability to record platform communications outside of reporting and other methods. This regulatory requirement means that all system-generated messages are recorded and journaled by a central corporate journaling system.

Each IdeaPlace platform contains a configuration at the instance level that allows clients to supply a BCC email address. This email address will be copied (blind) on all platform communications. To take advantage of this feature, contact the IdeaPlace support team about BCC Email Address. The feature will be set up to copy all email communication to your designated mailbox.



Only one email address can be supplied per instance.