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Planview Customer Success Center

Spigit Support

Support Hours

Customer Success members are available to answer program and how-to related questions between 11 am and 4 pm ET. Customer Care members are available to answer break/fix questions between 7 am to 7 pm ET, 12 pm to 12 am BST, and 9 pm to 9 am AEST. Simply choose the department (Program or Support) and type your message. For any "How do I do it?" or best practice questions, please select Program and you'll be channeled to a Technical Account Manager (TAM).

Chat-based Support

Now Chat with our support and customer success team directly from Spigit. Look for the LiveChat Icon in the bottom right corner!

Submit a Request for Support

Submit and track support requests through the "Submit a request" link at the top of our support site.

Site Down?

If you're experiencing an outage, please log a ticket and call us at 1-888-892-1810 or +44 (0) 800 014 8917 where Technical Support representatives are available 24 hours a day.

 

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