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Planview Customer Success Center

Spigit Support

Support Hours

Planview Customer Support has a 24/7 model across regions. To contact a support consultant, please submit a case via the Support Portal, or reach out via Chat during the specified hours below.

Chat-based Support

Chat-based support is provided for “quick hit” questions around functionality or best practices. Look for the LiveChat icon in the bottom right corner between 7AM and 1PM CST.

Submit a Request for Support

Submit and track support requests through the Submit a request link at the top of our support site.

Site Down?

If you're experiencing an outage, please log a case via the support portal. If you have not received a call back in 30 minutes please call us at (512) 346-8460.