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Planview Customer Success Center

Spigit Support

Support Hours

Customer Success members are available to answer program and how-to related questions between 12 PM and 4 PM CST. Customer Care members are available to answer break/fix questions between 6 AM to 4 PM CST. Simply choose the department (Program or Support) and type your message. For any "How do I do it?" or best practice questions, please select Program and you'll be channeled to a Technical Account Manager (TAM).

Chat-based Support

Now Chat with our support and customer success team directly from Spigit. Look for the LiveChat Icon in the bottom right corner!

Submit a Request for Support

Submit and track support requests through the "Submit a request" link at the top of our support site.

Site Down?

If you're experiencing an outage, please log a case via the support portal call us at (512) 346-8460.