Skip to main content
Planview Customer Success Center

Challenge Email Templates

Use these templates to compose site challenge email notifications to users. At their simplest, the Challenge Email Templates are as shown in the first example below. The Standard Challenge has additional, customized templates as seen in the second example.

For a complete list of the available variables, see the Email Template Variables article in this section.

Example: Simple

Use these settings to update the Challenge email template. Three types of email templates are available for challenge sponsor to use, grouped under the Challenge tab:

 

Challenge Templates Parameters

Template Definition

New Challenge

Email sent to members when a new challenge is created.

Closed Challenge

Email sent to members when a challenge closes.

Challenge Winner

Email sent to members after a challenge closes to members that have been selected as winners.

Submit

Clicking this button saves your changes.

Cancel

Clicking this button discards anything you’ve entered on this page.

 

Example: Standard Challenge

 

Templates Definition

Soft Launch Phase Announcement 

Email sent to users confirming that the Soft Launch phase has begun.

Soft Launch Phase Reminder 

Reminder email sent to users to remind them that the Soft Launch phase is underway.

Ideation & Collaboration Phase Announcement

Email sent to users confirming that the Ideation & Collaboration Phase has begun.

Ideation & Collaboration Phase Reminder

Reminder email sent to users to remind them that the Ideation & Collaboration phase is underway.

Voting & Commenting Phase Announcement

Email sent to users confirming that the Voting & Commenting Phase has begun.

Voting & Commenting Phase Reminder

Reminder email sent to users to remind them that the Voting & Commenting Phase is underway.

Expert Review Phase Announcement

Email sent to users confirming that the Expert Review Phase has begun.

Expert Review Phase Reminder

Reminder email sent to users confirming that the Expert Review Phase is underway.

Pairwise Announcement

Initial email sent to members who have permission to participate in pairwise voting.

Pairwise Reminder

Email sent to members who have permission to participate in pairwise voting to remind them.

Challenge Selected Idea

Email to a submitter or follower of an idea that it was selected.

Submit

Clicking this button saves your changes.

Cancel

Clicking this button discards anything you’ve entered on this page.

 

Examples: 

softlaunchannounbcment.png

 

ChallengeSelectedIdea.png