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Planview Customer Success Center

Counting Views

Overview

The Views statistics in the Planview Spigit platform match the Insights Visitor counts for consistency with reporting.

How it Works

On the Idea Detail page, Views (Qualified Page Views) are counted as one view per user per session time on an idea, and are used as a graduation metric for the idea. 

ViewsIdeaDetailPageUSE.jpg

 

On the Challenge Homepage and Challenge Tiles, the challenge views represent the number of users who visited the challenge (per session) regardless of where they entered the challenge or which page they viewed.

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NOTES

If a user clicks the Quick View, it will also count as a view, in addition to a view being counted when a user enters the idea page.

Administrator actions do cause the View number to increase.

Visitor Count on the Dashboard > Analytics page is the number of visitors (repeat and total, rather than unique).