The Spigit platform is designed for collaborative and transparent content submission. Crowd-led innovation works best with this method, allowing for feedback and idea development through the acknowledgement of who the contributors are. However, sometimes a more conservative approach is required which is why Spigit also has an anonymous posting capability.
How it works
This feature is administered at the challenge level, through the Anonymous Icon located inside the Administration panel under User Management > User Settings. It has three settings:
- Allows the option for a user to be anonymous (or not) when posting a comment, reply or idea. Administrators cannot view the user's identity. The Anonymous box is unchecked by default.
- Users have a choice whether to post anonymously or not. The box is checked by default.
- When the user selects being anonymous, Administrators are (nevertheless) allowed to view the user's identity.
An @mentioned user will receive an email notification (if @mention email notifications are enabled) revealing the address of the anonymous commenter.
How to configure the Anonymous feature
The feature can be configured as follows:
1. Allow Anonymous Posting
Use this if anonymous posting is an option rather than mandatory for users. This setting acts as the master Turn On/Off switch for anonymous posting, and must also be checked for #2 and #3 to function.
The default for this setting is to post with names visible to others (because you have to check the box to turn the Anonymous feature on).
An example (before posting/Publishing) can be seen below:
Once posted, this is the view:
2. Anonymous Posting Default
This option forces the default-posting mode to anonymous. In order for it to take effect Allow Anonymous Posting must be turned on.
The key difference is that the checkbox is now enabled when posting:
3. Anonymous Revealed to Administrators
If Allow Anonymous Posting is enabled, this option controls the ability for Administrators to see the poster's identity.
- When enabled, Administrators see the poster's identity.
- When not enabled, Administrators and all other users cannot see poster identity (fully anonymous).
An example of full anonymity:
An example of (signed in as Administrator) visibility:
When enabled, both Pairwise and Predictions reflect anonymous posting inside their User Interface
When using the @mentions system inside comments and replies, the anonymous element is dropped. This means that if I use the @mention to bring another user to a post, it would be visible to the crowd. This is intentional.
Frequently Asked Questions
Q. Can I change the anonymous setting during a challenge?
A. Yes. After the change, all posts will adopt the new configuration and old posts will remain as per the previous configuration. It is advisable not to change.
Q. Can Administrators see who posted?
A. Yes. Use the ‘Anonymous Revealed to Administrators’ option in the Anonymous administration panel.
Q. Does Anonymous protect user identity inside Pairwise and Predictions?
A. Yes. As long as the configuration is made correctly, both features work with anonymity.
Q. Can users decide to post without anonymity?
A. Yes, they can override the setting if they choose to.