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Planview Customer Success Center

Logging In

Logging In

This section describes logging in to AdaptiveWork and includes the following sections:

Login

If you have already registered to AdaptiveWork, go directly to the login page by clicking here.

To log in to AdaptiveWork:

  1. Enter your User name and Password in the Login dialog fields.

               

    NOTE

    If you are a first-time user, a password may have been set for you by your Administrator. Enter that password to gain access to AdaptiveWork, and you can then change the password to something unique to you.

               

  2. Click Log in.

AdaptiveWork's Home page (or predefined organization/personal landing page) opens. AdaptiveWork's Home page can be be changed to a default landing page set at the organizational level, group, or individually per user.

You can change your individual landing page any time by clicking My Profile in the User's Data drop-down menu, located on the masthead.

 Activating your account from an invitation

If you received an invitation to join AdaptiveWork, you can use the link in that email to set up and activate your new AdaptiveWork account.

To set up and activate your account:

  1. In the email invitation that you received, click Get Started. This takes you to the login pa.
  2. Complete each field in the form.
  3. Click Next: Invite Colleagues.
  4. (Optional) Invite additional colleagues to AdaptiveWork.
  5. Click Done.

From here, you will take your first steps with AdaptiveWork.

 

Forgotten User Name or Password

To reset your password:

  1. Click Forgot your password on the login page.
  2. Enter the information requested.
  3. Click Submit

You will receive an email with a link to create a new password.

To recover a forgotten user name:

  1. Click Forgot your User Name on the login page.
  2. Enter the information requested.
  3. Click Submit

You will receive an email with your user name.