Professional Services Introduction
Time is money. It can’t be wasted spent trying to figure out what to do, what is going on and who should work on what… so let’s make you more money. AdaptiveWork was built to make your life easier and teams more effective by making information more accessible and lifting the unnecessary burden -off your team through automation. Most teams function in a similar manner, they just varying degrees of complexity, difficulty and risk.
In this best practices document, we are going to focus on the main areas of a services project lifecycle:
Project creation, resource management, customer interaction and status reporting.
Key benefits your organization will gain from using AdaptiveWork:
AdaptiveWork delivers real-time insights into all your available resources, projects, and budgets and allows you to easily run hypothetical scenarios given different priorities and budgets. You can also view the resources that would be affected by the different scenarios before you implement the ‘go forward plan’.
AdaptiveWork automatically centralizes, organizes and contextualizes all data and activities, and links them with the appropriate project or change request. As such, PS teams enjoy unprecedented 360 degree real-time visibility into the project pipeline, and use this insight to effectively and consistently prioritize projects, resources and change requests.
Instead of working in silos and on islands, AdaptiveWork brings project team members together so they can collaborate, brainstorm, strategize and succeed. The result is a dramatic reduction in status meetings, resolution times, cost and schedule overruns, and unhappy customers.
Accurate data capturing
AdaptiveWork accurately captures and tracks all project data in real-time, including effort, status, issues, and change requests – which automatically includes all pertinent details, such as the name of the person/customer who requested the change, description, priority and timeframe, along with relevant discussion posts and attachments.