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Planview Customer Success Center

Follow-up on Work Progress

There are a number of ways you can stay updated with the progress of work in Projectplace—on different detail levels and just when you need it.

Weekly Email Update

You can choose to receive a weekly update by email to conveniently get an aggregated view of the status.

Team Progress

In the Team overview, you can follow up on the progress of your team in the Dashboard, where you can see the total active and overdue assignments, as well as the members’ workloads.

Card Progress

The most basic way of monitoring progress of work is to see which cards are in which status column on a board. If you need more details, you can look at the discussions and history in the card detail pane.

Using Zapier, you can set up a notification when cards are put in a specific status column, for example when cards are done.

Activity Progress

Plan Tool

Progress on activities is displayed in the Plan tool as a status bar, which graphically represents the number of cards that are done in relation to the total number of cards that are connected to the activity.

plan status bar 2020.png



A warning is displayed for an activity when the end date of an activity has been reached but there are still cards to be done, which makes it easy to recognize problem areas. Activity warnings are also included in the weekly email report to provide an aggregated update.


You can also follow up on time reported on the activity.

Roadmap Tool

In the Roadmap tool, you can follow up on the overall progress on an activity in the Status attribute of the activity detail pane. The status In progress means that someone has started to work on at least one card in the activity, and Finished means that all cards connected to the activity are done.



The ability to create new Roadmap workspaces has been temporarily suspended; however, existing Roadmap workspaces will continue working. Planview is planning to revise the Roadmap tool in 2022.


Board Progress

A number of charts provide various insights about the progress of all cards on a board, which is useful for example, if a team uses a board for all work to be done during a specific period of time.

board progress chart view 2020.png

  1. Click the chart view icon
  2. Select any of the available charts to open and review.

Learn more about the different type of charts.

Workspace Progress

Workspace Overview

The workspace overview provides an overview of the progress in the following ways:

  • Milestones section – shows the upcoming important dates and warnings for overdue milestones.
  • Dashboard section – shows information on work that has not been done in time. It also includes the number of cards that are not connected to an activity and which therefore cannot be followed up on the activity level. To see a number of different charts and get detailed insight into progress for all cards currently visible on boards in the workspace, click the charts icon
  • Recent documents tab – lists the documents that were added or changed using the Documents tool within the previous 10 days. The list includes the name of the document that was added or changed, the type of change made, who made the change, and when the change was made.
  • Ongoing activities tab – provides insights into how far the ongoing work has progressed, and which activities are overdue. 
  • Scheduled work tab – provides an overview of the upcoming workload for the team by listing all cards that have a due date or are connected to an activity being executed on a board, and all existing issues and meetings.

You can also choose to receive the weekly update by email.



In Portfolios, you can create groups of project workspaces that contribute to the same goal so that you have an overall view of their status so that problems can be detected and resolved at at an early stage.


Workspace Reports

Reports widget.png

Workspace administrators can use workspace reports to monitor and share progress of their projects with internal and external stakeholders. Widgets on the Reports page are fully customizable, so you can control how reports look for specific project workspaces.

The following widgets are available:

  • Workspace Description – The name and description of the workspace as shown in the Workspace Overview.
  • Notes – Project managers can add custom notes to the report to include additional information, which can be shared with both internal and external stakeholders.
  • Milestones – Displays the start and the end date of all the milestones in the project workspace over the life of the project.
  • Activities Progress – Displays the status of activities as a pie chart, so you can easily see how many activities are planned, started, overdue, and finished. Finished activities are separated according to whether or not they were completed by the planned finish date, so you can assess if work is being completed on time.
  • Cards Progress – Displays the status of cards in the workspace as a pie chart, so you can easily see how much work is planned, started, and overdue. Done cards are separated according to whether or not they were completed by their due date, so you can assess if work is being completed on time.
  • Document Reviews Progress – Displays the status of document reviews as a pie chart, so you can see the ratio of pending document reviews versus overdue document reviews.
  • KPIs – Captures the values from the Status tab and merges it with the rest of the reports to display information about how on schedule or off schedule your project is at the moment.

    KPI Widget.png

  • Risks – Displays all risks and their categorizations (such as impact and probability) reported for the workspace.

    Risk Widget.png

  • Issues – Displays information about the volume and priority of issues reported for the workspace. 

    Issue Widget.png

  • Overdue Activities – Displays the distribution of overdue activities as a histogram.
  • Delayed Activities – Displays the distribution of delayed activities as a histogram.
  • Overdue Cards – Displays the distribution of overdue cards as a histogram. 
  • Delayed Cards – Displays the distribution of delayed cards as a histogram.
  • Card Deviations – Displays the key deviations of cards (such as cards without dates, cards not associated with an activity, cards without estimations, or blocked cards) in your workspace.
  • Overdue Milestones – Displays the distribution of overdue milestones as a histogram. 
  • Delayed Milestones – Displays the distribution of delayed milestones as a histogram.



"Overdue" means the activities, cards, or milestones have either not started on the planned start date or finished on the planned finish date. "Delayed" means the activities, cards, or milestones have completed after the planned finish date.


Customize Workspace Reports

drag and drop widgets.png

Workspace administrators can customize the widgets layout on the Reports page. To edit the Reports page, click the More options Options Menu Icon.png menu and then select Customize view. In this view you can:

  • Select which widgets you want to appear on the page by dragging them on or off the dashboard
  • Arrange widgets on the page by dragging and dropping them to the desired position
  • Resize individual widgets by clicking the lower right corner and dragging and dropping to the desired size

Share Workspace Reports

Workspace Administrators can share information on the Reports page with workspace members and external stakeholders by generating a link and sharing it. With the link, users can view a read-only version of the Reports page, and at the top right corner, select which language they want to read the report in.



To easily make workspace reports available to all workspace members, we recommend posting the link to the shared report in the workspace description (so the link is displayed on the Workspace Overview page) or in the Conversations tool.


To share a link to the Reports page:

  1. Click the More options Options Menu Icon.png menu and select Share.
  2. In the window that appears, click Generate Link.

    share link 2.png

  3. Switch the Enable sharing toggle to the on position.
  4. Click Copy link. The link is copied to the clipboard and can be pasted in the desired location (document, email, webpage, etc.)

    share link 3 4.png



  • To disable sharing, switch the Enable sharing toggle to the off position. You can also disable the current link by clicking Delete.
  • To create a new link, click Regenerate. The current link expires, and you will need to re-share it with your stakeholders.



These are the different charts available in the board chart view.

Cumulative Flow Chart

The cumulative flow chart gives an aggregated view of the number of cards in each column for a selected period of time, or the total number of story points estimated for these cards. Cards on hidden boards are not included in the chart.



The chart is displayed only if the Boards tool is used, at least one board has more than two columns, and there is data from at least two days.



The number of cards or points are displayed in the Y axis and the time in the X axis. You can specify the date range of the activity to be included. The color-coded bands in the chart correspond to the columns in the board.

The width of the bands indicates the number of cards or points per column over time.The total number of cards or points for a specific point in time is the accumulation of the cards from each column, which makes it easy to identify when scope has changed (cards have been added or removed).

You can see how smoothly the work is flowing through your process. Variations in the width of the colored bands in the chart indicate more or less work in that column on a given date. Widening bands represent an increase in the number of cards or points in a column, which could indicate a bottleneck or constraint in your workflow process. The amount of work in process is also a good predictor of the remaining cycle time. Narrowing bands indicates the productivity in one stage is higher and should be distributed to other areas to allow for improved flow.

To focus on a specific time period or card criteria:

  1. Click the filter icon to display the Filter pane.
  2. To filter the date range, select the From and To dates.
  3. To filter by status, label, activities, or tags, click the corresponding check boxes.
  4. To view all of the filter options in a section, click Show all
  5. To reduce the number of filter options that are displayed in a section, click Hide.

Cycle Time Chart

The cycle time chart reveals the average number of days required for a card to be finished and is an indication of the team efficiency. It displays both the cycle time (time from starting to work on a card until it is done) and the lead time per card (time from a card is created until it is done). It shows how the average cycle time and average lead time changes during the selected period. The chart is most useful when all cards on the board requires approximately the same amount of effort to be completed.

You can also choose to see the chart by story points instead of cards, which reveals the cycle time for each estimated story point. You can also use the filter panel options to filter on activities, labels, or tags.



The chart is displayed only if the Boards tool is used, at least one board has more than two columns, and there is data from at least two days.


Cycle time chart showing in the board tool
The chart shows the time in the Y axis and the dates in the X axis. Whenever a card is moved to done, it plots the average cycle time per card and the average lead time per card for that point in time.

Burn Down Chart

The burn down chart shows the remaining work as a plotted line over time. The quantity of work is displayed on the Y axis, and time on the X axis. Use the burn down chart to help teams that have a set amount of work to complete in a specific period of time visualize their progress, and get a better idea of whether they're on schedule to complete their work before the deadline. You can also use the burn down chart retrospectively to understand past performance.


  1. Use the dropdown menu to display the scope as the number of cards, points, or estimated time defined on the cards. If no points or estimated hours has been set on a card, the scope of work will be counted as 0 for that card. 
  2. Date range selector. The date range defines the scope of work and how efficiency is calculated. Only cards and their data that exist within the date range selection and the filtered items are included in the scope of work displayed.
  3. Bars at the bottom of the chart visualize how the scope of work (the number of cards) increases and/or decreases during the selected period of time.
  4. Lines indicate the ideal pace that cards need to be completed in order for work to be completed by the end date, versus the required minimum daily average rate cards should be finished in order for work to be completed by the end date.
  5. Current efficiency is the average amount of work done each day for the selected time period.
  6. Required efficiency is the ideal efficiency (burn down rate) to reach the defined end date.
  7. Completed is the percentage of work (cards, points or estimated time) completed out of the total scope (starting scope + added scope - removed scope) for the selected time period.



Use the filter section to focus on certain aspects of work, such as status, activities, tags, and more. When one or more filter options has been selected and the Apply button has been pressed, the chart and metrics are recalculated based on the selected filter options.


Burn-up Chart

The burn-up chart shows the work done in relation to the total work.

If you use point estimation, you can get a good overview of the progress if you choose to base the burn-up chart on points.

Burn up chart showing in board tool

Follow Up on Time Usage

The Plan tool provides more details on the time used. You can also create Excel reports in the Time reporting tool.

Time Usage Information in the Plan Tool

In the Plan tool, you can see the Reported time and Estimated time in the activity detail pane. The Reported time is the sum of time reported on the activity, and on cards connected to it. For a parent activity, the time on the sub-activities is also included. The Estimated time can be set for an activity. For a parent activity the estimated time is the sum of time estimated for all sub-activities. 

estimated and reported time.png



It is not possible to report time on a parent activity, but time reported on the activity before any sub-activities were created is included in Reported time.




If you want to keep track of how much time it is left until the activity is complete, you can continuously update the estimation instead. The changes to the estimated time are tracked. When you select the Show history check box in the activity detail pane, you can go back and see what the initial estimate was.




Some of this information is also included in the weekly update sent by email.


Export Time Reports to Excel

Project administrators can generate an Excel report to see all time reported during a given time period.

  1. Click the tool selector Tool selector.png in the top navigation bar, and select Time reporting.
  2. Click the cogwheel in the top right hand corner and select Export to Excel.
  3. Select a workspace or All workspaces in the list.
  4. Select a time period to generate the report for.
  5. Click Export.

Power BI Integration

With the Projectplace content pack for Microsoft Power BI, you can visualize Projectplace data in entirely new ways. The out-of-box reports and dashboards provide key statistics that allow you to visualize progress, find bottlenecks, and identify at-risk activities.

Learn more about the Power BI integration

Share Progress and Status with Others

There are a few different ways of sharing progress and status with stakeholders.

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