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Planview Customer Success Center

Work with the Microsoft Outlook Add-In

Use the Projectplace add-in in Outlook to create cards from an email conversation. When team members or external stakeholders who are not a part of Projectplace work with team members who are, much of their communication happens via email, making it difficult for teams to collaborate. The Outlook Projectplace add-in converts an email conversation into a Projectplace card, providing a simple integration into Projectplace.

Enable the Projectplace Add-in for Outlook

Only account administrators can change third-party software settings.

To enable the MS Office for Web integration for your account:

  1. Click the tool selector Tool selector.png in the top navigation bar and select Account Administration.
  2. Select the People tab.
  3. In the top right corner of the window, click the Settings icon Settings Icon.png and select the Password and security option.
  4. In the Third party software data access section, click the toggle to the on position.
  5. Select the Enable Projectplace Add-in for Outlook option.
  6. Click Save. The feature is now enabled for your account and will be available across all workspaces with documents.

Install the Projectplace Add-in for Outlook

The Projectplace add-in is currently a public beta version. The add-in has to be manually installed. We are awaiting approval from Microsoft after which the add-in will be available in the Microsoft add-in store.

Outlook Desktop

To install the Projectplace add-in for the Outlook desktop application:

  1. Open Outlook and select the Get Add-ins button on the Home ribbon. (Note: If you don't see the Get Add-ins button in your version of Outlook, select the Store button.)
  2. Select the My add-ins tab from in the left pane.
  3. In the Custom add-ins section, click the + Add a custom add-in link and select the Add from URL... option.
  4. Copy this URL: and paste it in the input box. Click OK to finish.
  5. Once the installation is complete, the Add card to Projectplace icon appears in the Outlook ribbon.


Outlook Web

To install the Projectplace add-in for the Outlook web application:

  1. Go to the Outlook web application and create a new message. (Note: If you are using the classic Outlook web app, click the Settings icon and select Manage add-ins.)
  2. At the bottom of the new message, click the ellipsis and select the Get Add-ins menu option.
  3. Select the My add-ins tab from in the left pane. 
  4. In the Custom add-ins section, click the + Add a custom add-in link and select the Add from URL... option.
  5. Copy this URL: and paste it in the input box. Click OK to finish.
  6. The Projectplace icon appears in the header of the selected email message. 


Use the Projectplace Add-in for Outlook

  1. Select the email you want to create a card from.
  2. Launch the Projectplace add-in by clicking the Projectplace icon. The icon is located in one of two locations, depending if you are using the desktop or web application:
    • Desktop application: Find the Projectplace icon on the right side of the Outlook ribbon.
    • Web application: Find the Projectplace icon in the heading of the selected email.
  3. The first time you open the add-in, you will be prompted to login into your Projectplace account:
    1. Click the Log in button to get started.
    2. In the login window that appears, enter your login credentials and click Login.
    3. Click the Allow button to allow access to Projectplace.

      create a card outlook add-in.png

  4. A Create a card task pane will appear on the right side of the application window.
  5. The new card title is automatically populated with the email title. If desired, edit the card title by clicking on it.
  6. The body of the email is automatically populated in the description box. Click Expand to see the entire card description or Collapse to hide it. If desired, you can edit the card description by clicking on it.
  7. Click Select board to add a new card and select the board you want to add the card to.
  8. Click Associate to activity and associate the card with an activity.
  9. Click Assign person and assign the card to a workspace member.
  10. Click Create card. The new card can now be viewed in Projectplace and works the same way as other Projectplace cards. You can create new cards from the same or different email conversations.

Privacy Statement

To maintain privacy of our users while using the Projectplace Add-in for Outlook, Projectplace does not store any user credentials or any other personal identifiable information (personal data) in the add-in or on the user’s system. We also do not transmit any user data to Microsoft. For more information about Planview’s protection of personal data, please review our privacy statement.