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Planview Customer Success Center

Adjust Default Card Subscriptions


By default you are automatically subscribed to cards that you are assigned to or that @mention you. To change this setting, click on your user avatar or initials in the upper, right-hand corner of the browser window, and click User Profile.

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Then, click My Board Preferences tab.  You’ll see a dropdown menu under Subscribe to Card Events when being assigned or @mentioned.

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  • Click the dropdown to make your choice for this board.
    • Select “Yes, I want notifications” to subscribe to cards when you are assigned to or @mentioned in them.
    • Select “No, I don’t want notifications” to not be subscribed when cards are assigned to you or when you are @mentioned on this board. This will not affect any existing subscriptions already in place.
    • Select “Account Default Setting” to leave your subscription setting to the account-wide default that has been selected by your account administrator.  

Administrators: Set an Account-Wide Default to Subscribe Users to Cards that They are Assigned to or @mentioned in

Account administrators are able to set an account-wide default setting to automatically subscribe users to cards that they are assigned to or @mentioned in.

To set this as a default setting, click the three-gears icon on your home screen. Then click Account User ListOn the Account User List tab, you’ll see a check box next to Subscribe users to cards when they are assigned or @mentioned. Click the box to make this the default account setting.

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