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Planview Customer Success Center

Clicking on the Update Status button leads me to an error message

Why do I receive an error message when I click on the 'Update Status' button?


Clicking on the Update Status button leads me to an error message - "An error occurred, most likely due to a change in the project or project members by another PPM user. Refresh your screen to get up-to-date information."

This is due to a recently updated Status field from the admin zone. Depending on the amount of data being updated this can take up to several hours to complete. Reverting the change will immediately resolve the issue, but given enough time to update the error will no longer occur.