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Planview Customer Success Center

Why Updates Notes field is not exporting properly to Excel

Symptoms

When exporting to Excel a project view containing the Update Notes field, cells for the Update Notes column contain tags, such as: <div class="ppm-rich-text-editor-content"><div>xxx</div></div>)


Reason

Excel is not fully compliant with rich-text formatting.

Resolution

Use the Update Notes (Plain Text) field, or export to pdf