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ETC isn't calculating according to the formula provided in help link

Why isn't ETC calculating according to the help link below?

ETC doesn't calculate according to the formula below because the % complete was manually entered. In an order to avoid this to allow ETC to calculate properly, % complete must not be entered manually.

  • If % Complete > 0 and Work to Date = 0

ETC = Planned Work – (Planned Work * % Complete)