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Planview Customer Success Center

Alerts Summary

Alerts Summary

This page summarizes the Alerts generated by AdaptiveWork.

Some alert are user related and generated when the user perform an action, for example ‘Start date conflict’.

Other alerts are Auto generated after a time interval in days (this parameter is configurable via the ‘ System Settings ’).

Work Item related Alerts:

Alert Type

Description

Trigger

Notification by

Severity: High

Budget Exceed Planning Cost

Alert is activated when the actual cost is lower than total cost of sub items

Calculated daily

Alert displayed in alerts module, and daily notification email sent out by midnight sameday

Budget Exceed Planning Price

Alert is activated when the budgeted cost is lower than total of sub items

Budget Price Exceeds Cost

Alert is activated when the budgeted cost is lower than actual cost

Conflict in Planned Start Date

Alert is activated when there is a conflict with planned start date of sub items

Conflict in Planned End Date of Project

Alert is activated when there is a conflict with the planned due date of sub items

Conflict in Resource usage

Alert is activated when the resources assigned to task are not working during the duration of the task

Dependency Loop Between Projects

Alert is activated when a loop is caused between dependant work items, causing a dependency to be automatically removed

Disable Or Deleted Manager Alert For Project Manager

Alert is activated when the user set as the project manager or manager is either deleted or deactivated in the system

Impacted Date Conflict

Alert is activated when there is a scheduling conflict

Project Past Due Date

Alert is activated when a project is past due

Task Due Soon Has Assigned Resource without License

Alert is activated when an unlicensed resource is assigned to a task

Task on Critical Path Past Due Date

Alert is activated when the a task is on the critical path and is past due

Track Status Change to At Risk

Alert is activated when the status of a work item is set to 'At risk'

Track Status of Task on Critical Path Changed to At Risk

Alert is activated when a work item is on the critical path and the status is set to 'At risk'

Severity: Medium

On Past Committed Due Date

Alert is activated when the customer committed date is past due

Calculated daily

Alert displayed in alerts module, and daily notification email sent out by midnight sameday

Severity: Low

Task Due Soon Has No Resources Assigned

Alert is activated when a task has no assigned resources

Calculated daily

Alert displayed in alerts module, and daily notification email sent out by midnight sameday

Administration related Alerts:

Alert Type

Description

Trigger

Notification by

Severity: High

License Expiration

Alert is activated when a user's license is about to expire

7, 14 and 21 days before end of license

Alert displayed in alerts module to admin. Additionally, User and admin will receive an email regarding license expiration

Trial Period Expiration

Alert is activated when a user's trial period is about to expire

7 and 14 days before end of trial

Trial user and admin will receive an email regarding trial expiration