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Planview Customer Success Center

Jira Integration - Unlinked Indication for Work Items

Introduction

When unlinking a Work Item in iHub (in the Sync Registry), the Jira Sync Status field in AdaptiveWork gets updated to Unlinked.

Benefits

You can now use the Jira Sync Status field:

  • to get clear indications for linked/unlinked Work Items
  • use the field as a condition in configurations, such as workflows