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ProjectPlace process flows

The Project Team Delivery capability focuses on helping teams consistently and efficiently execute project work from initiation to completion. It provides team members a productivity-focused workspace to manage group projects, complete tasks, track progress, and gain overall visibility into the project plan.

Task Management Process Steps

PP Project Team Delivery - Task Management Process Flow.png

Process Step Description
Create project workspace

A workspace is a place where team members can communicate, collaborate, plan work to be done, and follow up on work progress. Critical information about your project's status at the workspace level is rolled up to portfolio-level reports. Typically, the PMO, project manager, or ProjectPlace administrator is responsible for creating project workspaces.

There are a few steps to set up your workspace:

  1. Create a new workspace. You can create a blank workspace and choose the settings yourself, or it can be based on a template with certain predefined settings
  2. Define workspace settings. When you're just starting out with a workspace, we recommend taking some time to update the following workspace settings:

3. Set up workspace security:

  • Create member groups. Member groups are used to facilitate communication (for example, @-ref'ing a group containing multiple people) and to define access rights for the workspace.
  • Deactivate any tools each group isn't likely to use to reduce workspace clutter.

 

Note: It's best to set up user groups and define basic workspace settings before inviting members to the workspace. After that, it's up to you to determine the point at which you invite the people you want to be involved in your project.

Build out initial plan; define milestones and activities

Project managers build out the initial project plan by adding activities and milestones. Once your plan is in place, activities in the plan can be connected to cards on team boards, ensuring that team members stay aligned to the plan.

To build your project plan:

  • Add milestones to describe the important target dates, such as delivery dates.

  • After creating a few activities and milestones, you can organize them into a hierarchy (or Work Breakdown Structure) to group related activities and milestones.
  • Easily change the date or duration of any activities or milestones using the drag and drop functionality in the Gantt.
  • Add activities to group and visualize the work needed to reach your goals.

You may decide whether you want to adopt a bottom-up or top-down planning style. Which style you adopt will determine how you form your plan:

  • Bottom-up planning is most successful when relatively narrow goals are set at lower levels of the company hierarchy, teams can often outline specific work items to achieve those goals themselves. Bottom-up planning may also focus specifically on the product or service you are trying to sell, then build up to production, departmental concerns, then further up to market trends and other concerns. This method may prove useful in industries where projects tend to involve new challenges that require innovative solutions.
  • Top-down planning is recommended when projects are highly governed, requiring a strict process with activities to follow, or when work is often done in repeatable projects. Top-down planning may also involve defining organizational goals at a high level, then breaking them down into specific objectives, strategies, and tasks.

 

NOTE

If the Portfolios-ProjectPlace connector is installed and the plan is managed in Portfolios, the ProjectPlace plan is read-only. The only operations available are connecting and disconnecting or changing a board, adding or removing cards, changing labels, and setting activities or milestones to done.

 

Create boards

Project managers or workspace administrators create boards to help plan work (represented by cards) and visualize the progress of the work being completed. It is recommended that only one board is created for project execution. Project managers are able to prioritize the work to be completed on this board by connecting the board/cards with activities on the plan.

Create a new board and give it a descriptive name. If desired, boards can be customized to fit different ways of working through definition of the status columns, WIP (work in progress) limits, labels, and more.

Connect activities to boards/cards

Connecting the board with activities in the plan ensures that team members are always aligned to the plan and keep focus on the highest priority tasks.

Create cards for all planned work

Who creates cards in ProjectPlace depends on how work is managed and planned:

  • When using bottom-up planning, the project team creates the cards necessary to execute activities put on the board.
  • When using top-down planning, the project manager creates all the cards on the activities in the plan, with or without the help of templates. The project manager may assign cards, but ideally, the project team is allowed to pull cards on the board when they have the capacity to do so.

As you create cards, each card should contain information about the task to perform, either in the form of a description or a checklist of items to be completed.

Assign resources to cards

Once cards are created, resources must be assigned to complete the work. Multiple people can be assigned to a single card.

Other card details you may want to include are:

  • Due date or planned start date: The date the work needs to be completed or started.
  • Label or tag: Cards can also be categorized using labels or tags, making it easier to filter or find work items with the same type or subject matter.
  • Dependencies: Cards can be linked to each other using dependencies. When a card that depends on another card is completed, the person assigned to the dependent card will be notified that it’s time to get to work.
Report time

If desired an organization can track time spent to complete work by having team members report time on the activities they have been working on. This can be done using the Time Reporting tool, or it can be tracked on a single activity or card.

If the Planview Portfolios - ProjectPlace Connector is installed and the Team Member FLEX Timesheet enabled, users can report time directly to a connected Planview Portfoliost project.

Do work As work is progressing, team members move cards through the board from left to right. Meanwhile, project managers should use the board to supervise progress, looking out for blocked cards and bottlenecks highlighted by the WIP (work in progress) limits​.

Update card status

The status of a card is represented by the status column in which the card currently resides. The first column to the left represents work that has not yet been started. When cards are moved to the second column, they are considered to be started, and cards in the last column are considered to be done. You can update the status by moving the card from one column to another.

Maintain plan; update milestone/activity status as work is completed

As planned work is executed, maintain the plan by updating the status of activities and milestones. When all the cards associated with an activity have been completed, mark the activity as Done.​​​​​​

Task Management Reports

How am I able to determine which activities or tasks have the highest priority for my team's focus?

Activities Progress

Widget

This widget displays the status of activities as a pie chart so you can easily see how many activities are planned, started, overdue, and finished. Finished activities are separated according to whether or not they were completed by the planned finish date, to help you assess if work is being completed on time.

Cards Progress

Widget

This widget displays the status of cards in the workspace as a pie chart, so you can easily see how much work is planned, started, and overdue. Done cards are separated according to whether or not they were completed by their due date, so you can assess if work is being completed on time.

How am I able to quickly view the progress being made on tasks by assigned teams?

Activities Progress

Widget

This widget displays the status of activities as a pie chart so you can easily see how many activities are planned, started, overdue, and finished. Finished activities are separated according to whether or not they were completed by the planned finish date, to help you assess if work is being completed on time.

Cards Progress

Widget

This widget displays the status of cards in the workspace as a pie chart, so you can easily see how much work is planned, started, and overdue. Done cards are separated according to whether or not they were completed by their due date, so you can assess if work is being completed on time.

Overdue Activities

Widget

This widget displays the distribution of overdue activities as a histogram.

Delayed Activities

Widget

This widget displays the distribution of delayed activities as a histogram.

Overdue Cards

Widget

This widget displays the distribution of overdue cards as a histogram.

Delayed Cards

Widget

This widget displays the distribution of delayed cards as a histogram.

Card Deviations

Widget

This widget displays the key deviations of cards (such as cards without dates, cards not associated with an activity, cards without estimations, or blocked cards) in your workspace.

Overdue Milestones

Widget

This widget displays the distribution of overdue milestones as a histogram.

Delayed Milestones

Widget

This widget displays the distribution of delayed milestones as a histogram.

Document Management Process Steps

PP Project Team Delivery - Document Management Process Flow.png

Process Step Description

Maintain document library

To set up a document library, create a folder structure or upload an existing folder structure to keep documents organized. Different colors can be used to differentiate folders from each other, for example, to specify a particular color for a specified stage in the project.

You will also need to set folder access rights. Document security is controlled at the folder level, so any documents stored inside a folder all have the same access level. You can use the Public Documents folder to provide documents to users outside of ProjectPlace, but you can’t restrict access to public documents, and only administrators can edit them.

You can set document rules to automatically delete recycle bin items after a certain amount of time, or to request new people in a workplace read certain documents.

Upload working documents and attach to cards as required

With a document library in place, you are able to upload your documents to the relevant folder. Files can also be added to any relevant cards.

If you store documents in another system, ProjectPlace's third-party integrations make it easy to link to documents from Box, Dropbox, Sharepoint, Google Drive, and more. Work with your team to establish standards for which kinds of documents will be stored in third-party repositories, and which ones will use the native ProjectPlace document repository.

Work on documents

From here team members can keep track of any changes to documents, and version management can be applied if needed.

Send documents for review and approval as required

Team members can gather structured feedback on working documents using document reviews and review workflows. Documents can be sent to a single reviewer or to multiple reviewers, who are notified of review requests via email and ProjectPlace notifications. Anyone can be invited to review a document, but only ProjectPlace users are able to edit documents.

Use the Knowledge Base for repeatable projects, gate-driven deliverables, etc., to easily update standard documents that apply to all workspaces using a particular template. When you add something to the Knowledge Base, it is available for use in all relevant workspaces as a read-only document. For templates specific to a workspace, you can create them separately; however, Knowledge Base is the recommended method.

Document Management Reports

How am I able to see the status of document review and approval?

Document Reviews Progress

Widget

This widget displays the status of document reviews as a pie chart, so you can see the ratio of pending document reviews to overdue document reviews.

Collaboration Process Steps

PP Project Team Delivery - Collaboration Process Flow.png

Process Step Description

Do work

As work is progressing, team members move cards through the board from left to right. Throughout this process updates, information, and files can be shared in the cards for collaboration with other team members.

Communicate with team through comments, conversations, and meetings

Team members collaborate by leaving comments on cards, documents, milestones, and activities. In addition to comments, the Conversations tool can also be used for general communication with team members and stakeholders. You can also attach documents or use tags when posting.

In both comments and conversations, you can @-ref people to let them know when you have a comment or a question about an item or want to call a conversation to someone’s attention, and they will be notified in the service. You can also @-ref the All members group If you want to communicate something to all workspace members.

Note: Tags are a great way to organize conversations by topic.

Collaborate on designs and plans using whiteboard The whiteboard is a tool that you use to create designs and plans while collaborating or brainstorming, similar to an actual whiteboard. You can use elements such as shapes as you brainstorm, and if desired convert text within elements to cards on a specified board.

Collaboration Reports

How can I see how projects are tracking to their KPIs?

KPIs

Widget

This widget captures values from the Status Tab and merges it with the rest of the reports to display information about how on schedule or off schedule your project is at the moment.

How can I view and report on the status of my assigned tasks?

Activities Progress

Widget

This widget displays the status of activities as a pie chart so you can easily see how many activities are planned, started, overdue, and finished. Finished activities are separated according to whether or not they were completed by the planned finish date, to help you assess if work is being completed on time.

Cards Progress

Widget

This widget displays the status of cards in the workspace as a pie chart, so you can easily see how much work is planned, started, and overdue. Done cards are separated according to whether or not they were completed by their due date, so you can assess if work is being completed on time.

Overdue Activities

Widget

This widget displays the distribution of overdue activities as a histogram.

Delayed Activities

Widget

This widget displays the distribution of delayed activities as a histogram.

Overdue Cards

Widget

This widget displays the distribution of overdue cards as a histogram.

Delayed Cards

Widget

This widget displays the distribution of delayed cards as a histogram.

Card Deviations

Widget

This widget displays the key deviations of cards (such as cards without dates, cards not associated with an activity, cards without estimations, or blocked cards) in your workspace.

Overdue Milestones

Widget

This widget displays the distribution of overdue milestones as a histogram.

Delayed Milestones

Widget

This widget displays the distribution of delayed milestones as a histogram.

Best Practices

Agree on a common approach for prioritizing

Having clarity on how and what gets prioritized will save time for leaders and team members alike. Ensure that this is clearly defined and understood across the team to prevent wasted effort and unnecessary misunderstandings or discussions.

Emphasize transparency

Team members are often held back by a lack of information. Ensuring documents, communications, progress, timelines, and changes are visibly and clearly communicated within the team will allow everyone to stay up to date, avoid confusion, and easily access information without having to wait on others.

Exercise individual ownership

A project’s key milestones are only as good as each individual member’s ability to deliver on time. Get a clear commitment from each team member that work is delivered on time, that cards, tasks, and activities are kept up to date, and that blockers are surfaced quickly.

Try using boards and cards

Kanban and ScrumBan are methodologies based on dragging cards across columns (i.e., not started, in progress, in review, published, etc.) These methodologies can create a painless way to visualize, track, and break work down into manageable pieces for any type of team.

Utilize version management

Version management allows members to see what has changed in documents over time, utilize information from previous versions, and minimize the total amount of documents. Re-uploading each time can result in confusion and excessive documents, which are often only partially correct, creating additional work to sort through and consolidate.

Streamline work with templates

Optimize the documents, project plan, and review processes by utilizing templates. With everyone starting from the same place and being responsible for a common set of data, it creates less guesswork and a smaller margin of error, which expedites execution, streamlines the review cycle, and cuts down on confusion throughout the process.

Build in the review process

Going through the gates of review and approval is a difficult but necessary part of any work process. Attack these hurdles head-on by incorporating them into the project plan, standardizing any review processes, and making them crucial checkpoints.